Privacy Policy & Data Security
At 2nd Chance Matrimonial, your personal dignity, NID credentials, photo privacy, and communication confidentiality are protected by highest enterprise security standards.
Policy Index
Contact our dedicated Matrimonial Support Team for immediate profile unlisting or data inquiry.
Go to Contact PageInformation We Collect & Verify
To maintain a safe, authentic, and high-trust matrimonial sanctuary for divorced, widowed, single parents, and mature singles in Bangladesh and worldwide, we collect the following essential data:
- Account Profile Details: Full name, date of birth, age, height, marital status, religion, mother tongue, residency status, education degree, profession, and family origin.
- Identity Verification Documents: National ID (NID) card, Passport, or Educational Certificates for identity audit. NID documents are encrypted and accessible strictly by authorized moderation staff.
- Contact Preferences: Phone number, WhatsApp number, and email address used for contact sharing after mutual interest approval.
Photo & NID Privacy Controls
We understand that privacy is paramount in matrimonial matching. You retain 100% control over how your profile photo and personal credentials are presented:
Photo Visibility Toggle
You can choose whether your profile photo is visible to all verified members or strictly to candidates whose interest you accept.
NID Document Privacy
Your raw NID image is NEVER displayed publicly. Only the verified green badge (`NID Verified`) appears on your profile card.
SSLCommerz Payment Security (Zero Credit Card Storage)
All membership transactions (Weekly Pass ৳99 BDT / Monthly Pass ৳299 BDT / International USD $4.99) are processed via **SSLCommerz**, Bangladesh's premier PCI-DSS compliant payment gateway.
100% Secure Payment Assurance
We NEVER store your credit card details, debit card numbers, bKash PIN, or Nagad OTP on our servers. All financial transactions occur directly inside SSLCommerz's encrypted bank portal.
Communication Confidentiality
Your private Messenger chats, shared contact details, and exchanged photos are end-to-end protected. We do not sell, rent, or share member personal data with third-party advertising brokers.
Your Privacy Rights & Account Control
You have full ownership of your data on 2nd Chance Matrimonial:
- Profile Hide / Pause: Temporarily hide your profile from search results while reviewing existing matches.
- Permanent Deletion: Permanently delete your account, chat history, and uploaded photos anytime from Settings.
Contact Data Protection Officer (DPO)
If you have privacy concerns or need assistance with your personal data:
privacy@2ndchancebd.com
+880 1700-000000 (Dhaka Headquarters)